Welcome to OI Analytical's Customer Service and Support.
Hours of Operation: 8:00 AM–5:00 PM,
Monday–Friday, (Central Time)
(800) 336-1911 or (979) 690-1711
With a commitment to continuous improvement as outlined in our
ISO 9001 certification, OI Analytical strives to provide the best
customer service possible. Members of our support team are highly trained and
ready to answer customer questions. Our goal is to assist customers, minimize
downtime, and keep your instruments functioning at peak performance.
We are serious about service.
To enable us to support you please have the following information available
when contacting the customer service center:
Instrument model number or name
Instrument serial number
Problem description, including error messages or prompts